We are all creatures of habit. We enjoy and depend on our structures and routines, especially at work; and especially in larger organizations. We feel secure, stable and comfortable. There is a lot to like about business as usual. For organizations that have an imperative to…
One of the most common consulting questions I get is: But how are we going to improve performance? If there is one thing I have learned over many years of consulting in performance improvement it is that: Exemplary performance and organizational effectiveness is the result…
What gets measured gets done. Every person in an organization is employed to deliver results (outputs) that contribute to the organization as a whole. Effectiveness is judged by the extent to which internal and external customer demands for outputs are met. In the long run,…
Motivation at work may actually have more to do with how tasks are designed and managed than with the personal dispositions of people who do them.11 Hackman and Oldham Teams, rather than traditional structures, create the conditions that motivate people. Many organizations today have policies,…
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