Most reward systems are geared around a few individual managers rather than encouraging a philosophy of one team, one direction, and improvement of the overall system.
The purpose of the organizational structure is to provide a framework for achieving the predetermined long-term goals or strategy of the organization.
One of the major reasons why strategies in organizations fail is because they are not in accordance with general systems theory.
Customer expectations have risen because increasing competition has led to higher and higher standards of quality and service.
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