Every person in an organization is employed to deliver results (outputs) that contribute to the organization as a whole. Effectiveness is judged by the extent to which internal and external customer demands for outputs are…
The balanced scorecard, originally popularised by Kaplan and Norton, has become synonymous with a systematic approach to implementing a balance scorecard strategy.
Do you struggle to control the delivery of measurable results by the people that you lead? Wouldn't it be great if they stopped micromanaging each other, and were more empowered and engaged, and less apathetic?…
Empowerment and delegation are how you create an organizational culture in which all employees use as much of their ability as possible, in a unified and synergistic way, so as to produce the results required by…