Testimonials

Our client say

"This is what we need: consultants who can tell us HOW to solve our problems."

Joe Allen
Mossman Central Mill Co.

"In my view, Performance Measures Applied is the single most important development work our company has or will undertake for a long time."

Deborah Motto
Angliss Pacific Limited

"The business had been set a difficult profit target and the continuing economic downturn, resulting in reduced revenue, reinforced this situation. The business was able to meet its profit target and return an 11 percent improvement on this target which, in financial terms, amounts to several millions of dollars."

John Grundy
South Eastern Power

"Generally our department has a much more unified sense of direction and purpose which is a vast improvement on the way things used to be. It is now very easy to measure, plot and graph out performance by individual, team and the section as a whole. We all work smarter. We discuss things more. More operators want to be developed and show commitment and enthusiasm - a new level of consciousness has developed."

Dennis Sparrow
G.H. Mitchell

"We now have documented action plans through which performance measures and targets are easily monitored, and variances identified and controlled and performance is being continuously improved. In short we are focussed on getting our business basics right."

The Denso Management Team

"Following a Sacher Associates project, customer satisfaction with services, as measured by an independent external organisation, improved from below average to equal number one, out of 18 regions. This level of performance was sustained for 15 months."

Doug Christie
Mountain District

"Fundamental to the future development of my business. It is just what is needed to help get small business on track and to assist with growth and development."

Mandy Forward
Leber Storage Systems

"Sacher manuals work. Customers are reporting positive results, high levels of usage and high levels of satisfaction. Sacher manuals deliver quality. Past customers are 'true believers' or even fairly 'evangelical' in their perceptions of value derived from the product.

· 91% reported Sacher Associates materials competitively superior in the marketplace
· 90% reported either satisfied or very satisfied"

Extracts from a Customer Satisfaction Survey completed by an independent consulting group

"This manual, based on ten years practical experience, is essential for those responsible for improving productivity and quality, and for everyone interested in gaining an insight and dispelling the mysteries that surround the subject."

Company Director Journal

"I looked at it and thought, hell, this is it. It was so elementary and straightforward, and it helped me sort out my thinking process."

Danny Doubell
Kempe International

"I think the manuals are absolutely fantastic. I like the way they are structured in a very logical, practical format with examples all the way through which help to clarify points. The checklists are invaluable and the questionnaires help to reinforce the learning from each module.

The phone contact and service provided by Sacher Associates has also been exceptional and you certainly live the values you espouse!"

Penny Crittall
Pindan Group

"I thought to myself, 'this all fits together so well'. I found your manual very easy to read, and whipped through it. It was presented in a clear and logical manner, and will certainly help me in my work."

Angie Roger
New Zealand Fire Service

"I wanted to compliment you on the quality and format in your manuals. As you would acknowledge, the principles are not new but the presentation and clarity is excellent - in fact, the best I've ever seen. Congratulations on a first class presentation."

G.J. Neilan
Queensland Manager, FAI Insurance

"The manual is so well written and the jargon is very similar to what is used in this company."

Errol Jaeger
Strategic Planning, Worsley Alumina

What do I do on Monday morning? Book testimonials

"This book is perfect for what I need. Within three hours of receiving it I ordered another 20 copies.

What stood out is what a handy reference it is to prepare a manager for when he sits down with his team. It provides good guidance and structure. I also found the quotes motivating and inspiring.

Often it is difficult to motivate the front line managers to wade through books and manuals, but this is a book that people who don't read management books will read."

Duncan Fraser, National General Manager, Boral Windows

“I think your new book is great.  For those of us who have already used your methods to improve business performance it provides a very handy ready reference.  For newcomers wanting to get a start in strategic business management it gives your great advice in a most readable form easy to take to any meeting - a world away from those dry volumes gathering dust on most manager's shelves. I really think you've done a great job and I congratulate you on your efforts and wish you every success with this publication.” 

David Farlie, Business Development Manager, Saab Systems

"It is excellent. I was delighted by it. I thought it was refreshing and inspiring. And so easy to read. So visual. It is a very good visual prompt book.

The whole idea about what especially you do next is the most important thing that any person who is trying to get a team of people together can concentrate on. There is nothing more important. What do you do on Monday morning? That's the critical thing you need to keep thinking about."

Dennis Sparrow, Manager Disability Services, Education Department, SA. 

"Monty Sacher's book "What do I do on Monday morning?" is a condensed version of virtually every business management book you will have read. The book is a handy size and has a clever layout particularly the way the book is divided into easy conceptual timeframes."

Nigel Neumann, Formerly Human Resources Manager, Flinders Power

"My immediate impression is that this is a book that should be on every manager’s desk. Any manager who practices what’s in this book, can’t help but succeed.”

John Gilbertson, CEO, Bitemark

"Written in a simple and interesting way, I found the style of presentation inviting and it generates a feeling of wanting to go on to the next day. Most importantly this book addresses the strategic issues that should be at the forefront of thinking by people in leadership positions. A very encompassing , thought provoking reference."

Mike Janes, Former Chairman of the Board, ETSA

“Monty Sacher’s book provides a practical guide to what managing for high performance is all about.  In my consulting work I am constantly encountering executives who are looking for a management framework to guide them.  Monty’s book provides this through a step by step approach on “What to do on Monday morning”.

Brian Spencer, Principal Consultant, Spencer Consulting Pty Ltd

“I think the design is very clever.  What I especially like is the combination of diary content that you can refer to daily and a chapter per month that provides a logical structure and makes it easy to find information on specific components of team performance.  Definitely stylish and worth reading.”

Geoff Rip, CEO, Change Lever International

“I think this book is wonderful. I like the innovative approach, how you can do something every day of the year. I also love the bright cover. It wakes you up.”

Jasmine Batra, Arrow Internet Marketing

“I like the way this is packaged for the busy, time poor leader and manager, with "nuggets" of thoughts that can be quickly taken in and then slowly pondered and digested through the day.  The wide selection of sources is also appealing - it is not dominated by any particular flavour or source or school of thought - so it avoids the formulaic monotony of many other texts.  Monty's nuggets are well considered and well delivered."

Commodore Drew McKinnie RAN, Director General Major Surface Ships, DMO

"A practical approach to improving productivity without spending hours going through a mentoring or training approach."

David Gordon, MD Retail Practice, SMT Consulting

“It is full of nuggets of wisdom which are often as applicable in everyday life as they are in business.”

Daniel Bloom, BA

“This is a unique way of expressing serious management information, displayed in a practical way that would suit all levels of management from junior to the most senior. There is something in this book for everyone. It contains pertinent and critical management techniques.”

Colin Bambrook, Victorian Human Resources Manager, Your Employment Solutions

Client Results

Example One
Report from G H Mitchell - the world's largest producer of carbonized wool.

"Generally our department has a much more unified sense of direction and purpose which is a vast improvement on the way things used to be. It is now very easy to measure, plot and graph out performance by individual, team and the section as a whole. We all work smarter. We discuss things more. More operators want to be developed and show commitment and enthusiasm - a new level of consciousness has developed."

• Production at all time record levels - being maintained!
  
• Quality as measured by average reject per month has been
  
• trending down significantly.
  
• ttendance up by 33%
  
• Communication up by 217%
  
• Job satisfaction up by 75%
  
• In a survey, 96% of the workforce indicated they thought the
  
• project was a success and should be maintained.

Example Two:
One of the most successful electricity distribution businesses in the Southern Hemisphere:

"The business had been set a difficult profit target and the continuing economic downturn, resulting in reduced revenue, reinforced this situation. The business was able to meet its profit target and return an 11 percent improvement on this target which, in financial terms, amounts to several millions of dollars."

Technical improvements:

• Improvements on Target:
  
• Connection to domestic Customers 200%
  
• Time customers to supply 260%
  
• Accounts rendered on schedule 20%

·Culture change measures:

• Sick leave - 30% improvement
  
• Time lost due to accidents down from 322 days to 33 days
  
• Time lost in industrial disputes - down from 250 days to 15 days

Financial improvements:

• Improvement in workforce availability $368 000
• Improvement in pole replacement times $272 000
  
• Reduced collection times for accounts $200 000
  
• Reduced grid fees $2 700 000

Communication:
In a survey across 18 business units, communication improved from a ranking in the lower half to the highest score on a corporate communication survey.